Privacy Policy

1. Introduction & Scope

Welcome to LPCARE.TECH. We are an independent physical hardware diagnostic and micro-soldering laboratory. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website or bring your device to our laboratory for physical repairs.

Notice: We do not provide remote technical support, software troubleshooting, or online helpdesk services. Our services are strictly limited to physical hardware interventions.

2. Information We Collect

When you book a hardware diagnostic or contact us, we may collect:

• Contact Details: Full name, email address, phone number, and physical address for pickup/drop-off.
• Device Information: Hardware model, serial number, and physical symptoms of the device.

3. Device Data Privacy (No Snooping Policy)

Your data security is our highest priority. As a hardware repair laboratory, our focus is strictly on the physical components of your device (motherboard, screen, battery). We follow a strict "No Snooping" protocol. We do not access, copy, or browse the personal files, photos, or documents stored on your hard drive unless explicitly requested by you for data recovery purposes.

4. How We Use Your Information

The information collected is used solely for:

• Scheduling hardware diagnostics and physical repair appointments.
• Communicating updates regarding the repair status of your physical device.
• Processing billing and warranty for hardware components replaced.

5. Third-Party Sharing

We do not sell, trade, or rent your personal information to third parties. We are an independent entity and do not share your lead data with major manufacturers (OEMs) or software technical support agencies.

6. Contact Information

If you have any questions about this physical hardware repair Privacy Policy, please contact our laboratory at:

Email: Lpcaretech@gmail.com
Phone: +91 8557065447
Address: Noida sec-168 chhapraoli, Near SK Homes, UP, 201305